Service Standards
All Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how the...
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Posted in Service Standards
on August 20, 2017
About 80% of the vehicles on Troy roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Michigan. Some of the maintenance issues are minor. Othe...
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Posted in Service Standards
on June 19, 2016
Some Troy motorists wonder why Gary Knurek An Authorized Goodyear Dealer and other Troy auto repair shops charge a fee for diagnostic services.
Think about it: When you hire a local Rochester hills HVAC technician to check out a problem with your air conditioner you’ll probably pay...
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Posted in Service Standards
on June 11, 2015
We find that a lot of Troy service and repair at Gary Knurek GoodYear are a little tentative when they talk with their automotive advisors. They want to ask questions, but don't want to be embarrassed or to seem pushy. Cars are very complicated and there's more to know about them tha...
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Posted in Service Standards
on January 08, 2014
We've all seen Michigan auto owners do crazy things while driving to or from Rochester hills. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on Michigan ...
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Posted in Service Standards
on November 15, 2013
One might say the most challenging part of being an automotive service technician at Gary Knurek GoodYear in Troy Michigan is diagnosing a problem before it can be fixed. Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom...
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Posted in Service Standards
on September 12, 2013
We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Troy automotive service and repair industry hasn't been given a pass either. Unfortu...
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Posted in Service Standards
on August 29, 2013
When your SUV breaks down, or just needs some routine service, you might get a little nervous. Your car’s so important to your life in birmingham, you need to back on the road as soon as possible – with the problem fixed right the first time. If you’ve ever checked into some of the ...
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Posted in Service Standards
on February 05, 2013
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